Most leaders lead from their own behavioural preference
In leadership development, MapsTell helps leaders recognise their own preferred behaviour and literally step into the world of their people. A leader who understands an employee’s behavioural preference adapts their feedback and instructions and gives people more space where needed.
This is not a question of good intentions. Most leaders do exactly what they themselves would find comfortable and only realise it is not working once things have already gone wrong.
Four things leaders do differently afterwards
Leaders learn to adapt their feedback and instructions without losing clarity. They understand differences more quickly, experience less irritation and recognise their own challenges sooner.
How Hans Anders built it into its leadership programme
Hans Anders did not use the map as a one-off. It is used three times in the leadership programme, each time with a different question.
Moment 1 - Personal leadership
Participants complete the questionnaire at the start of the training and receive their PersonalMap. Where do I stand, and what does that mean for how I lead?
Moment 2 - Conversation skills
The map returns when participants practise conversations. How does the same message sound to someone in a different Area?
Moment 3 - Situational leadership
What does this employee need in this situation? Repeated practice makes it easier to apply this in day-to-day work.
From one training to a whole organisation
At Hilton, MapsTell is an established part of leadership development in hotels across Europe, the Middle East, Africa and Southeast Asia. From housekeeping to general management, everyone uses the same words for behaviour.
Frequently asked questions about leadership development
Below you will find the questions we hear most often, with clear answers.
Does this fit into an existing leadership programme?
Yes, that is a common use. The map often comes back at several moments: with personal leadership, with conversation skills and with situational leadership.
What does it deliver for a manager in concrete terms?
Insight into their own behavioural preference and into that of the people around them. That leads to feedback that lands better, clearer instructions and less irritation about behaviour that was first read as unwillingness.
Is this the same as situational leadership?
It connects to it. Situational leadership is about adapting to the situation. MapsTell adds language and experience to that: you experience and discuss where the difference sits instead of only understanding it.
Does this work with experienced managers?
Yes. Especially for people who have had a lot of training, this is a concrete and practical instrument for translating insight into real improvement.
Can we certify our own trainers for this?
Yes. Many organisations have internal trainers certified. That removes the need to bring someone in for every programme and keeps the language inside the organisation.
